Reports are now expected to have unique names to avoid misunderstandings. The date picker in reports now follows your preferred locale rules, and the delete button has been moved to a more intuitive location. Data tables feature reduced whitespace for more focused reading.

Configuration pages now display the object ID for all objects, which is particularly useful when setting the default queue for wallboards.

The database inspector page has been rewritten for a smoother experience; it includes a transaction inspector for InnoDB tables, and the AMI tester has been improved.

Free text in call tags, if present, can now be shown in the call list and is displayed in the call details window.

Added localizations: Thai and Amharic (Ethiopia).

#7103: Agent pause unavailable with hotdesk mode enable on GWT page

#7263: Some function in Tools.java used from gwt icon page, access singleton agent

#7511: Deprecation Page should be shown when accessing Gwt Icon page

#7427: WombatDialer callback panel too vertically narrow

#6400: Client and Case forms should have an "Assign current call" button

#6960: Variables not expanded properly in QAP

#7002: Case form crashes

#7003: QAP Outcome Panel updates for no reason

#7047: QAP - When Agent create a new memo assigned to its self, notification panel open wrong memo

#7229: Memo recall doesn’t set number on dialout panel

#7392: QAP: Chang Button position

#7393: QAP: Add logged queue in agent status on top bar

#7403: Error occurs when entering free text without selecting any features.

#7440: From the agent page, any server request error, invalidates the session.

#7449: Log agent off queues when clicking logoff

#7476: QAP: Clicking in the white space near the logout button redirect to a white page

#7477: End work button, log off agent only from assigned queue

#7490: Agent page misses error message

#7078: Users editor ignorin minimum password level

#6968: Queue - Agent association not saving correctly

#6971: User keys checkboxes are not appearing

#6989: Explore system parameters properties locked

#7007: Handle keys popup delete saved keys

#6964: Ignored properties dateformat

#6992: SMTP tester does not work

#7166: Handle requested language "he-IL"

#7249: Enlarge maximum size for properties

#7345: DBInspector: remove _rv_P001 as first option

#6975: The selected item in the navbar is not shown if it is outside the carousel view

#6981: "Check All" checkbox not selecting multiple elements

#7038: email is not validated in the user creation

#7039: username(login) with whitespace should not be allowed

#7040: Impossible to add key to a class from modal

#7041: classes should not have the same name

#7045: ami test starts without any user input

#7046: dbtest_smtp.do starts without a recipient email address

#7083: Search function in Show Classes

#7106: Builds of queuemetrics, without default theme, don’t include necessary assets

#7129: Only users with key "CHPASSWD" can change QM themes

#7184: External reference cannot be created when are present more than C-9999 cases

#7195: If property sso.driver, contains a typo, queuemetrics cannot be recovered

#7202: Update the AMI test outcome from AMI tester

#7236: Both callfile.agent(add/remove)member.enabled and callfile.agent(login/logoff).enabled are set to true by default

#7350: It is not possible to remove an icon from an agent group.

#7465: User Has Key, doesn’t consider MasterKey

#6977: Creating database fails if DB user queuemetrics'@'localhost' deleted

#7014: All default CHARSETs and COLLATE set for utf8mb4 unicode

#7029: DbUpdater script is too verbose

#7035: Creation date visible in arch_properties

#7239: Index qm_tasks.pFamily cannot be converted to utf8mb4

#6966: testFilters_verySimple test failure

#7489: Remove Old table from new instances

#7462: Migration guide from Agent page GWT to QAP

#7093: Using custom logos for QM 24.11

#7271: Aliases are broken in cluster mode

#7431: Improve performance of DeadSessionCallReaper

#6800: Session is not serializable for CachedDbRewriter$Cache

#7233: Issues on DOW filter

#7343: Incorrect number of agents reported on license violation in Teams

#7455: CODA_F_agenteFiltro and CODA_F_features don’t accept regexps

#7475: Server filter doesn’t work with uppercase server’s name

#7300: Wrong URL used for export jobs

#7042: exports: edit icon shows 'edit queue' instead of 'edit'

#7043: report created without a valid email address

#7163: When you try to export a larger report, a generic error occurs.

#7203: When you run an export, the subject of the email cannot support characters outside the ASCII-US character set

#7216: When you create multiple cron jobs and try to edit two of them, after editing the first one and opening the second, the report name changes to match the first one.

#7283: The difference between the scheduled jobs is not clear (Cyclic and Once a Day)

#6984: Table layout fixed should only be applied in QM editors

#7105: Customer custom logo is too small in the topbar

#7172: delete button on the report page and the settings button in the wallboard

#7175: If an agent assigned to a queue is not know, the agents layout in queue details is wrong

#7402: When you log in with the wrong credentials, sometimes during a reload the page does not load correctly.

#7443: Better readability for text in reports

#7453: When you click Print on the report page, it also includes unnecessary fields.

#7478: When you edit some properties and click outside the modal starting from inside, the modal will close.

#6952: Editor Agents Groups new loway icons

#6978: Editor Tables width too large on smaller devices

#6979: Editors: apply custom scrollbar on all tables' cells

#6986: Props Editor - History details panel grid text not showing correctly

#7177: Wrong alignment for SSO buttons

#6974: infobox sidebar shows double checkbox

#6965: In the login page, pressing ENTER while changing the language doesn’t change it.

#6973: Language in the Login page should be ordered by name

#7370: Homepage: Realtime Card Removed by Default

#7466: Show notification if user has masterKey

#7446: DB dump not compatible with Maria 5.6

#7299: Compatibility with CentOS/Rocky/Alma 10

#6963: Missing CBR from JS/CSS

#6572: Remove app_macro() from default dialplan and use PJSIP

#7246: Add queue q-outbound to default config

#7267: Move database to InnoDB

#7481: Quicker inspector page

#7415: If you add the editing key to a report and user, but the user does not also have the USR_REPORTS key, they will not be able to edit the report.

#7474: Customer logo not shown on first install

#7401: MiRTA: supporting outbound calls

#7405: Audio recordings in Enswitch: use shorter time-out

#7437: PAUSE actions very slow on MirtaPBX

#7192: New driver for FusionPBX

#7364: Check compatibility with Centos 10

#7436: MiRTA: tracked outbound

#7139: Audiovault doesn’t work if char '/' is not added to the end of the properties

#7231: Pause/Unpause doesn’t work on mirtaPBX

#7232: Mirtapbx verbose mode doesn’t work

#7501: Call won’t work when proxied via MediaProxy

#7461: Recordings broken with JsonListener on 24.11.11

#7264: Mirta PBX recodings in QA show API url with key

#7441: If an error occurs while updating the QA form, the server respond ok, resulting in a client error white page

#7463: If a user tries to access the call details but does not have the required QA key, they will receive a 412 error.

#7165: Multiple users of the RT page may cause conflicting data to be shown when aliases are changed

#7022: Incorrect recordings when Unique ID uses letters

#7426: Misalignment of column title vs data

#6994: Report allows incorrect dates

#7226: Anomalous limits not respected on QUEUESTART

#7424: New datablocks to track external users in Teams

#6522: Time range reports should remove empty rows

#6856: OUxx Datablocks calculating incorrectly the percentage

#6858: Export jobs ignore visibility key

#6930: Formatting DATE_TIME_SHORT

#7000: Date picker inside report doesn’t follow local dateformat

#7073: If the date report’s date has an invalid format, it is impossible to open the report again

#7173: When you clone a report, the save button does not appear

#7176: Report names are not checked, and you can save multiple reports with the same name

#7210: Wbt recordings not shown

#7213: Report page not handling exception 504 correctly

#7215: When you create a new report and add one or more data blocks, sometimes the data blocks are duplicated with the same name after saving.

#7247: When you use the outcomes and try to generate a report, the outcomes group will not be populated.

#7250: The datablocks also list the grouping of the summary

#7251: The datablock that will show the grouping does not filter the call into the correct group

#7255: IVR interaction details open wrong call details

#7262: Crm urls doesn’t handle correctly Url encoded variable

#7275: Gr01, doesn’t use queue default url but use always default.crmapp

#7344: Bad alignment of buttons and bad dates

#7346: New data block: teams callers

#7362: Separate display for attempts with length=0 and length>0

#7369: Event "ongoing" not decoded

#7380: Report page: Enable scheduling of export jobs from report

#7381: Report page: Adjust button position for better UX.

#7388: Report page: Adjust graph dimensions and position.

#7389: Reports: adjust used space

#7404: The free text is missing from the call details.

#7419: If audio recordings service fails, client won’t display errors

#7428: Warning and errors in reports and QA page

#7429: Use regexp for agent filter selector

#7430: New filters by session

#7434: Grouping that contains encoded value doesn’t shown correct value

#7435: Report Filters are not encoded correctly in the database

#7442: Adding descriptions to DataBlocks

#7468: If all data fits on one page, the page size defaults to 15 even if a different value is saved

#7471: Hourly Slot settings changed by circular are not saved and are reset to the system default (default.hourly_slot).

#7482: Old verbs were already used and need to be disabled

#6980: Softphone: Autoanswer not working

#6985: Softphone default audio not working

#7221: Selecting input/output devices

#6990: Softphone random not appearing on wallboard

#7005: Softphone settings overwritten by Wallboard when using QAP

#7222: Agent cannot dial-out manually from the softphone

#7398: During a multi-session call, if you take the second call, it’s impossible to take the first one.

#7496: Softphone doesn’t support multiple IceServer

#7048: Synchronizer: Chunking of queues/agents the synchronizer doesn’t work

#6084: Cannot import "pbx" entry from JSON

#7037: synchronizer: Impossible to select checkboxes "Protected from Deletion" and "Protected From Updating", inside creation modal of agents and queues

#7059: The agent code must be at least two characters long

#7060: synchronizer does not import agents if there are users with the same name

#6969: Memo table does not update on memo status change.

#7023: Memo pagination non working in daily view

#7013: Memo manager, Id filter error not handled

#7036: Memo notifications don’t redirect correctly

#6736: Agent actions are hard to use

#7420: Wallboard: Icon present in datablock are not displayed

#6961: Timezone offset doesn’t work in wallboard

#6970: Wallboard Clock not showing correct time when server timezone is different.

#7399: Realtime Datablock cannot be filtered by FilterExpression

#4455: On the Wallboard, when login an Agent on or off a queue, you can select them from a dropdown menu.

#6630: View-only wallboards

#7006: Changing queue in a new wallboard just delete it, deleting also all new changes if not saved

#7009: N Answered Calls and Lost Calls circular widget show full circle even if not at max value

#7050: Music on Hold not updating correctly on the wallboard

#7142: Wallboard performance with large data sets

#7168: Datablock fetch of Live queues and others datablock are not paginated

#7190: Easier supervisor’s agent login through the wallboard

#7206: Wallboard and RealTime queue filter use default queue even if disabled in frontpage, while client show another queue

#7234: Wallboard actions do not consider platform availability

#7371: Wallboard: Add Filter

#7372: Wallboard: Add General Filter Selection Logic

#7373: Wallboard: Add General Filter Selection Panel

#7374: Wallboard: Add General Filter Carousel

#7375: Wallboard: Add Widget Filters Selection Panel

#7376: Wallboard: Backend Filter Selection

#7377: Wallboard: Add id to poller and reservoir datablock

#7378: Wallboard: StatusBadge in table cellRender in the wallboard is take to much space

#7379: Report and Wallboard: fix pagination

#7408: Explanation page on wrong access to wallboard

#7433: Wallboard: Realtime Agent and outcome status icon doesn’t reflect real agent status

#7494: The Live Agent Counter widget does not work if the agent description contains leading or trailing spaces.

#7504: Wallboard import and export with filters

#7421: The agent group icon is not present on wallboard datablock