Track changes: Detailed records of property modifications, including the reasons behind them, are now maintained.

Control access: Specific properties can be hidden from local administrators, enhancing security.

Simplify backups: The database backup now encompasses all system configuration, streamlining the backup process.

Better suited for high-availability: Properties are synchronized and replicated alongside the database, facilitating both active-active and active-standby QM configurations for enhanced reliability and capacity.

Agent Activity: This block displays key metrics such as calls answered, missed, abandoned, speed of answer, and SLA contribution.

Queue Performance: This block provides insights into queue performance, including calls answered, missed, abandoned, average handle time, average wait time, SLA adherence, and percentage of active calls.

Widgets based on taken or lost calls (e.g. "N Lost Calls") now allow you to view a list of the latest answered or missed calls that contribute to their results.

A new widget called "Last attempts" was added to display real-time missed call data, broken down by queue and agent. This enables supervisors to quickly address any issues as they are happening.

A small optimization on the number normalizer - used to fetch Known numbers from the database - made all reporting less CPU-heavy;

Date periods on Reports now show the exact time range that is meant;

You can now upload tens of thousands of agents through the Synchronizer;

QA forms are at last printable;

A sleek new logo;

And, last but not least, you don’t need to click on the "Login" button, but you can just press Enter!

#6903: Integrate Wallboard in QAP

#6899: Pause button not working in DirectAMI mode in Agent status menu

#6840: QAP Memo - Create Memo

#6814: Make QAP Case, Clients dependent on a security key

#6708: outcomes and AMO calls don’t always work.

#6697: Wombat Preview URL should be empty by default

#6696: default.rememberLastExtension not working correctly in QAP

#6694: Using security token for WombatDialer

#6673: QAP - Control, Interactions, QA, Cases

#6672: QAP Memo - Info Details

#6671: QAP Memo - Manager

#6670: QAP Memo - Weekly

#6669: QAP Memo - Daily

#6476: QueueMetrics Agent Page (QAP) icons not scaling correctly.

#6400: Client and Case forms should have an "Assign current call" button

#6391: Keyboard shortcuts don’t work on Mac

#6960: Variables not expanded properly in QAP

#6917: Numbers not hidden on Icon page

#6882: QueueMetrics softphone not working on Icon agent page

#6709: Settings should not be editable from agent page

#6703: Auto-answer not working correctly for agents softphone

#6946: Check that usernames and e-mails are unique for Users

#6914: Downloading dialplan from QM fails on FreePBX 17

#6906: Improve layout of cfg editors

#6889: Remove parameters from new Edit system parameters

#6883: New "last update" fields

#6868: Explore parameters wizard with DB backend

#6863: Configuration: outdated values

#6830: Cloning user "demoadmin" leads to admin lock-out

#6818: Increase the default MaxOngoing parameters time

#6788: Writing agents multiple times when they have very long names

#6772: Max size of agent code

#6749: Licence page: version of language pack not visibile

#6737: License information now visibile in spite of property Private VERI Lorenzo Emilitri

#6717: Slow access to queues editor with lots of agents per queue

#6379: Properties can be locked

#5192: LProperties on database

#6895: Braille Text Font on Dark Theme

#6941: Update QueueMetrics Logo

#6933: Fix Post UiKit Removal

#6928: "Your logo" on click linked to homepage

#6915: Error loading layout preferences

#6908: Audio Player not displayed correctly in dark mode

#6897: User key wizard not readable in dark mode

#6896: License pop-up in dark theme not readable

#6891: License popup placement

#6890: New Edit system parameters popup formatting

#6880: Remove AGAW references

#6879: Editors: change style of "created by" and "last update"

#6867: Edit QM system parameters

#6843: Remove Uikit from QM

#6836: infoBox Colors Default Theme

#6826: Better date selectors in reports

#6825: Theme Checker page

#6824: Header Hamburger Menu not working properly

#6809: Edit CSS Homepage, Wallboard

#6799: Icon Colors do not work with rgba variables

#6797: Documentazione Colors Variables

#6794: Memo Page Grafica

#6759: Top-left logo not clickable to go back to home page

#6713: Infobox "+" icon not visible

#4851: Hide everything on Licensing pge

#6892: Run report from Realtime view

#6958: Realtime actions icon not visible

#6953: Realtime Sidebar Animation

#6949: XLSX file generated from the Realtime page contains raw HTML tags

#6786: Reports always override properties

#6271: Report settings should be optional

#6925: Data blocks ignoring text alignment and recap row

#6924: Error when printing: lowayDateFmt is not defined

#6921: Variable filter not working

#6911: Data Block: Agent recap

#6888: Data block view selector panel should scroll to top on page change

#6861: Datablock OU06 uses the same name for two columns

#6852: ag22 does not decode agents

#6841: Datablock Download Menu should be hidden when download options are not available

#6819: Datablock OU06 doesn’t export the outcome names

#6811: Reports Filters Sidebar needs implementation of LWeekInput

#6806: Outcomes per agent description field has wrong name and is not exported.

#6787: Reduce useless translations

#6785: Saving and exporting to JSON current datablock paging

#6784: Month selector too small

#6783: Icons resize too much

#6782: Icons too similar

#6778: Error when saving: Null key for a Map not allowed in JSON

#6777: Add "range" to LDatepicker

#6764: Paging in Grouping window not working

#6763: Report clone feature not working

#6760: Sessions with no calls remain in report when running group/location filters

#6758: Agent timeline: merge multiple variables

#6757: Agent timeline: decode new variables for Teams

#6712: Double-insert of same data block

#6707: Pie graph not showing

#6685: Duplicated datablocks after saving report

#6678: Default report RT won’t show on home page

#6535: External resources with audio player

#6441: Line graph not displaying numbers with commas

#6435: React-hotkeys not working correctly. New way to handle shortcuts is needed.

#6242: Reports page sets non-existent column index

#6222: PDF export: unreadable cells

#6116: QueueMetrics should use the server time for the data picker

#5862: Exporting a report while it is being saved, gives an error message

#6878: Login and Password fields auto-complete when not needed

#6842: Configuration Infobox in administration menu shouldn’t be scrollable

#6815: Hits number is not incrementing in the Known Numbers page

#6834: Login: URL retrieval

#6833: Login: Cookie injection

#6832: Login: X-forward header override

#6831: Login: Redirect after login to any URL

#6918: Remove manifest.json, hash in bundles and fix hot reload of css

#6905: Login start when typing Enter

#6894: "Enter activation key" is broken

#6893: Display version of the database on license page

#6864: QM RPM won’t install on Rocky 9.4

#6781: JS Color variables do not follow theme

#6735: Cleanup of JS warnings

#6722: Remove AGAW

#6721: Using ESBUILD instead of Webpack

#6657: Webpack warning: No more changes should happen to Compilation.assets

#6212: When the webapp is set a ROOT, the home button does not work correctly

#6869: SSO Url incorrect in 24.05.5

#6957: Quicker NumberNormalizer

#6817: Group Name not updating correctly in the QA form

#6529: Print QA form and reports

#6731: Data upload is small batches with progress bar

#6839: QM Realtime/Synchronizer - Ritorni

#6767: Synchronizer "swallows" exceptions

#6944: Quick reports from Wallboard widgets

#6912: Wallboard agent actions should check extension and agent regexp

#6904: Limits for wallboard in QAP

#6813: Audit log events for wallboard actions

#6714: Missing confirmation button localization for Wallboard configuration

#6711: Wallboard breaks when saving custom datablock

#6695: Add Searchbar to Widget Panel

#6618: Item Widgets Full Background

#6512: Font settings on wallboard

#5733: WB: Displaying of Last Attempts

#5588: Incorrect sorting in Widget tables

#5170: Wallboard sorting does not persist.

#6961: Timezone offset doesn’t work in wallboard

#6944: Quick reports from Wallboard widgets should not be draggable when modal open