The QueueMetrics FAQs at http://queuemetrics.com/faq.jsp are a collection of common solved problems that people have previously experienced with QueueMetrics. If you are faced with an error message, this is the first place to look at.

The official QueueMetrics User Manual can be read online at http://queuemetrics.com/manual.jsp and provides very detailed documentation on all aspects of QueueMetrics.

The QueueMetrics forums at http://forum.queuemetrics.com will help you in pinpointing your problems and getting community support. They are also helpful in seeing what other people are doing with QueueMetrics.

AstRecipes is a wiki collection of Asterisk "recipes", mainly aimed at call-center users see http://astrecipes.net

If your issues are still unsolved, you may contact Loway - refer to http://queuemetrics.com/contact.jsp for all relevant contact information.